I had a small question about the return time so I reached out to their 24/7 support line. They were quite responsive and answered my query within a few minutes which was helpful. I found the contact info on https://tripbox.ge/ and they even used a messenger app to stay in touch. It is good to have that safety net when you are in a country where you do not speak the local language fluently. The return process itself was very fast and I did not have to wait around for a long inspection of the vehicle.